Welcome Blue Cross and Blue Shield North Carolina Members
Get the Nation’s Preferred Personal Emergency Response System (PERS)
As a Blue Cross NC member, you are eligible to receive a Connect America PERS at no cost to you.
Verify Your Membership
To confirm eligibility and help select the medical alert system that best supports your lifestyle, please call 877-909-4179 or complete the form below.
"*" indicates required fields
About Connect America’s PERS
Additional systems are available upon request. To learn more, please call 877-909-4179.
Smartwatch
More than a modern-day alternative to traditional medical alert systems, the stylish Connect America Smartwatch is designed to support healthy and active lifestyles. In addition to providing easy and fast access to assistance with the simple press of a button, the Connect America Smartwatch offers step tracking and heart rate measurement to empower individuals to live their best lives while staying safe and connected. Built-in fall detection is available at no extra cost.
- Fall detection senses a fall and contacts an operator immediately—even if you can’t press your button*
- Built-in microphone and speaker allow users to speak directly to a trained care specialist when assistance is needed
- Automated voice prompts notify users when an emergency call is placed, the battery is low, the device is charging, and more
- GPS and Wi-Fi location technology allow us to dispatch help wherever it’s needed*
- No cellular contract required
- Waterproof design allows you to wear in the shower or bath where accidents are common*
- Intuitive and easily readable interface
- Simple step tracking to track daily progress and activity
- Heart rate monitor to help detect potential changes in health
Equipment included: Smartwatch, watchband, charging cradle, charging cable, power adapter
Mini Mobile PERS
The Mini Mobile PERS is our sleekest, lightweight and easy-to-use system to help maintain independence by providing around-the-clock access to help at the press of a button. Designed to work on a cellular network, this all-in-one system offers two-way communication via the integrated speaker and microphone allowing users to speak directly with a trained care specialist when assistance is needed. Embedded GPS and Wi-Fi location technology enables us to deliver assistance wherever the user is located. Built-in fall detection is available at no extra cost. Built-in fall detection is available at no extra cost.- Fall detection senses a fall and contacts an operator immediately—even if you can’t press your button*
- Reliable cellular coverage with no cellular contract required
- Built-in microphone and speaker allow users to speak directly to a trained care specialist when assistance is needed
- GPS and Wi-Fi location technology allow us to dispatch help wherever it’s needed*
- Waterproof design allows the system to be worn in the shower where accidents are common
- Long-lasting battery provides peace of mind all day – we recommend charging on a daily basis.
Equipment included: All-in-one neck pendant and charging cradle
About Connect America
Connect America is proud to be the nation’s largest independent PERS provider.
With a full suite of medical alert and connective health solutions offered directly and through our healthcare network partners, we have improved the quality of life for more than ten million individuals and their caregivers during our 50 years of service. We are the leading provider of PERS with more than 900,000 active subscribers and operations throughout the U.S. and Canada.
We offer award-winning customer service and a response team of highly-trained and compassionate emergency response coordinators ready to connect with you 24/7/365.
Is it Time for a PERS?
Do any of these questions apply to you or someone you are caring for?
- Live alone or left alone for extended periods by caregivers?
- Have at least one chronic illness (heart disease, stroke, diabetes, pulmonary issues, osteoporosis, arthritis)?
- Feel nervous to be alone due to a medical concern or feel unsafe in your living environment?
- Use mobility-assisted devices (walker, cane, crutches, wheelchair)?
- Require assistance performing activities of daily living (walking, bathing, toileting, dressing, preparing meals, etc.)
- Physical or sensory impairments (vision, hearing, walking, etc.)?
- History of falls or medical emergencies?
- Hospitalized within the last 12 months?
Is it Time for a PERS?
Do any of these questions apply to you or someone you are caring for?
- Live alone or left alone for extended periods by caregivers?
- Have at least one chronic illness (heart disease, stroke, diabetes, pulmonary issues, osteoporosis, arthritis)?
- Feel nervous to be alone due to a medical concern or feel unsafe in your living environment?
- Use mobility-assisted devices (walker, cane, crutches, wheelchair)?
- Require assistance performing activities of daily living (walking, bathing, toileting, dressing, preparing meals, etc.)
- Physical or sensory impairments (vision, hearing, walking, etc.)?
- History of falls or medical emergencies?
- Hospitalized within the last 12 months?
How Does a PERS Work?
- When you need help, just press your button.
- Your information is sent to the emergency response center. An emergency response operator connects you through the speaker on your device and decides on the proper action.
- The operator sends the appropriate responder based on your needs – emergency services, caregiver, family member or neighbor.
To verify your membership by phone or to inquire about other available products, please call us at:
877-909-4179
If you want to learn more about your medical benefits, please call the number on the back of your Blue Cross NC card.
* Location accuracy may vary depending on environmental conditions. Fall detection feature does not detect 100% of falls. If able, users should always press their button when they need help
BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Connect America is an independent company providing personal emergency response services on behalf of Blue Cross and Blue Shield of North Carolina.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) provides free aids to service people with disabilities as well as free language services for people whose primary language is not English. Please contact the Customer Service number on the back of your ID card for assistance.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) proporciona asistencia gratuita a las personas con discapacidades, así como servicios lingüísticos gratuitos para las personas cuyo idioma principal no es el inglés. Comuníquese con el número para servicio al cliente que aparece en el reverso de su tarjeta del seguro para obtener ayuda.
Connect America is an independent company solely responsible for the services it provides and does not offer Blue Cross or Blue Shield products or services.
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